Reviewed by Jon Merwin, Owner, Portsmouth Atlantic Insurance
Since 2005, Portsmouth Atlantic Insurance has helped families, homeowners and property owners find the right coverage. We’re an independent agency with offices in Portsmouth, NH and Connecticut, we’re licensed in 10 states, and we compare options from 30+ carriers.
Our clients have shared over 2,000 testimonials with us through our client surveys. Separately, Portsmouth Atlantic Insurance is the most-reviewed independent insurance agency in New Hampshire, with 1,000+ Google reviews.
Below is a selection of recent client survey comments, grouped by where our clients live. Comments are lightly edited for typos only. Clients who gave us permission are identified by first name and last initial.
Looking for a specific kind of coverage? See how we help with homeowners insurance and auto insurance, or read why clients choose Portsmouth Atlantic.
What clients in Seacoast New Hampshire say
I shopped around and no one even came close to saving me as much money on my first home insurance policy as Jon at Portsmouth Atlantic Insurance! Not only that, Jon patiently answered all of my detailed questions, and helped me to understand what different options I had, and kindly customized the perfect policy for me and my new home. Thank you so much! Looking forward to working with you folks for a long time!
Christopher R., Rochester, NH
Jon is super helpful and amazingly communicative. He responds fast with well thought out answers making the process of getting insurance for my home and car super simple.
Andrew U., Dover, NH
Portsmouth Atlantic Insurance has been professional, transparent, and is always looking out for my best interest. I never feel the need to shop around or look for a better deal as I know they’re always looking for the best coverage at the best price.
Christopher C., Rollinsford, NH
Jon and his team are absolutely amazing. They are polite, courteous, knowledgeable, informative, very communicative, and get things done in a very timely manner. When talking with Jon he made it feel like I was talking with an old friend. I now understand why my friend recommended Jon and his team for my insurance needs. I highly recommend this great group of people.
Laurence F., Portsmouth, NH
Portsmouth Atlantic gives me a high-end, one-stop shop for my insurance coverage across home, flood, liability and auto. The team is highly knowledgeable and very responsive, too. I’m a fan.
PAI client, Exeter, NH
Initiative was taken by Rebecca to investigate companies that would supply insurance, with increased coverage, at a reduced rate. Personalized service most appreciated.
PAI client, Portsmouth, NH
Jon Merwin is the man! Worked with him for awhile now and should have moved over to Portsmouth Atlantic sooner. Insurance is one of those things in a busy life that you rarely think about. It’s great to have insurance with someone I trust!
Justin S., Portsmouth, NH
What clients in Southern and Central New Hampshire say
Very informative, responsive, and helpful with answering any questions we had. Helped us get the best deal and coverage, explained the differences between coverage options, and let us choose what worked best for us. Highly recommend!
Lori R., Londonderry, NH
Jon was fantastic! I was struggling to find homeowners insurance as I was purchasing a very old home that needed work. He found us better coverage for lower premiums for both home and auto insurance! Thank you!
Elyssa S., Concord, NH
We weren’t the easiest client, since we had multiple policies to transfer from our previous carrier. Jon took the time to understand our needs, find the best options, and make the entire process smooth and straightforward.
Cindy P., Hudson, NH
They are a people/customer oriented agency. Whether it be the owner or one of their valued employees, our question or inquiry is always promptly answered whether it be a homeowner or automotive inquiry. They have found us very competitive rates on both and we know we are getting the most value for our money from well established insurance companies. We are both more than satisfied to be with Portsmouth Atlantic Insurance.
PAI client, Manchester, NH
We have had a great experience with Portsmouth Atlantic for many years. From discussing insurance options, to filing claims, we are always treated with professionalism and expedited service. We are very pleased with them!
Colette R., Nashua, NH
Worked with us to find better coverage for less money. Quick and consistent responses to our calls or emails. Confidence in your expertise. Great tips and guidance.
PAI client, Derry, NH
Rebecca Schweisthal is everything one could want from an insurance agent. We have relied on her expertise and attention to detail for several years. She responds quickly to any question or insurance need. It’s a pleasure to recommend her and Portsmouth Atlantic Insurance.
PAI client, Peterborough, NH
What clients in Maine and Massachusetts say
Whenever I need help dealing with an insurance provider, Portsmouth Atlantic has been happy to step in and support however I need. Having a human to talk to on the other end of the line is a welcomed change in our ever-digital leaning world.
Philip B., Kittery, ME
Quick response, attention to details and positive manner absolutely saved me from another insurance company’s error and saved my day an hour before my closing. So grateful for Jon Merwin!
Lynda N., Saco, ME
Portsmouth Atlantic does a remarkable job reviewing our coverage each year, including a changing cast of college-age drivers The insurance market is in considerable turmoil, and having your expertise in the negotiations is incredibly helpful and reassuring.
Charles F., Boston, MA
My agent was super helpful, going above and beyond to find me a better deal than my current insurance. Email responses were quick even on their off days. Would highly recommend!
Eugene H., Middleboro, MA
Exceptional service! I requested online quotes for homeowners’ insurance with six insurance agencies and not one response. Our closing date was approaching, so I tried again with Portsmouth Atlantic, and Brian contacted me within hours. He found us a robust package, more than I was expecting, given the unique aspects of the property. Within a day, we had coverage! Brian’s responsiveness and professionalism was outstanding; they are a family-owned business and are extremely knowledgeable. So glad to have found them!
Aaron D., Brookline, MA
What clients in Connecticut say
Excellent guidance on insurance options and fantastic quoting and onboarding experience. We trust their recommendations and feel that we have best coverage for peace of mind at best possible cost.
David M., Collinsville, CT
Portsmouth Atlantic Insurance delivers unmatched professionalism, service and outstanding rates for all my insurance needs. Thank you!
Paul B., Derby, CT
More from our client surveys
Browse the full, live feed of testimonials from our client surveys below.
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Learn more about our Portsmouth, New Hampshire insurance agency, or read what clients say in our Google reviews.